The European customs community is continuous to expertise software program issues. That is resulting in a delay in European parcel deliveries. All the things Dinosaur crew members turned conscious of delays within the community on the ninth of April. We’re persevering with to observe the scenario on behalf of our European prospects.
We apologise to all our affected prospects for the delay in supply. Please be assured your parcel will not be misplaced however caught within the European customs community and the parcel is unable to maneuver till this downside has been resolved.
An announcement was launched by the corporate on the thirteenth April. We really feel that it is very important be sincere and clear with our prospects.
Learn our earlier assertion right here: Data on European Parcel Deliveries.
All the things Dinosaur is registered for VAT in Eire. We’ve got continued to foyer the corporate answerable for our VAT funds (SimplyVAT), who in flip have been speaking with the Irish Tax and Customs Authority, with whom, it’s believed the issue lies.
The Irish Tax and Customs Authority has launched a press release. All the things Dinosaur was forwarded a duplicate this morning (18th April, 2024).
Assertion from the Irish Tax Authority (Irish Tax and Customs) in regards to the persevering with difficulties as regards to validating IOSS numbers for purchasers together with All the things Dinosaur. The assertion, though temporary does affirm that the continued difficulties aren’t the results of any actions undertaken by All the things Dinosaur. Nonetheless, we proceed to place strain on SimplyVAT and the Irish Tax Authorities to resolve this problem. Image credit score: All the things Dinosaur.
Image credit score: All the things Dinosaur
All the things Dinosaur and IOSS (Import One Cease Store)
Based on data obtained by All the things Dinosaur, the difficulties in European deliveries have arisen because the distinctive IOSS quantity registered to firms will not be being recognised by laptop software program on the Irish Tax and Customs Authority.
The Import One-Cease-Store (IOSS) quantity was launched in July 2021 to streamline worldwide transport and harmonise the declaring and fee of VAT.
All the things Dinosaur, like many UK firms needed to maintain buying and selling in Europe and so as to take action utilized and obtained a novel IOSS quantity. This allows us to pay the right tax on all of the prehistoric animal, dinosaur fashions and different gadgets we promote within the EU. We pay a VAT month-to-month return. A criterion for membership of the IOSS scheme is that you must be registered for VAT in an EU member nation. All the things Dinosaur is registered for VAT in Eire for this goal.
With an IOSS quantity VAT fee is harmonised for UK and European firms and the quantity of paperwork that’s required is drastically lowered. Because of this we will pack and despatch parcels to our European Union prospects swiftly and provide them the comfort of Supply Responsibility Paid (DDP).
Our prospects have the reassurance of a DDP parcel service with no hidden expenses, further taxes or courier firm administration charges to pay.
The parcel delays are believed to narrate to difficulties which have arisen following the set up of software program updates by the Irish Tax and Customs Authority. This software program will not be recognising legitimate IOSS numbers. That is stopping parcels from transferring by means of the European parcel community.
Crew Members Looking for Solutions
While the software program difficulties don’t have anything to do with All the things Dinosaur’s programs and processes. We’ve got saved lobbying our VAT fee companion SimplyVAT so as to do our greatest to make sure a swift decision. We wish the present difficulties regarding European parcel deliveries to be resolved.
This morning, we obtained two statements from SimplyVAT about this problem. SimplyVAT has reiterated that they don’t seem to be the supply of the issue and we’ve enclosed each statements that we’ve obtained.
Assertion from SimplyVAT, the corporate which manages All the things Dinosaur’s VAT compliance for ecommerce. This assertion was obtained on the morning of the 18th April. Image credit score: All the things Dinosaur.
Image credit score: All the things Dinosaur
A couple of minutes later, we obtained a second assertion from SimplyVAT. It supplies a hyperlink to a short assertion from the Irish Tax and Customs Authority.
A second, follow-up assertion from SimplyVAT obtained on the morning of 18th April confirming {that a} assertion in regards to the persevering with points within the European customs community had been issued by the Irish Tax Authority. Image credit score: All the things Dinosaur.
Image credit score: All the things Dinosaur
Reassuring Prospects About European Parcel Deliveries
While we stress, the delays within the European customized community haven’t been brought on by All the things Dinosaur, we proceed to do all we will to foyer these events that may resolve this problem to behave swiftly and to hunt a fast decision.
We as soon as once more apologise to these prospects who’ve been affected and we promise to proceed to observe the scenario carefully.
For additional data and recommendation e mail All the things Dinosaur: E mail All the things Dinosaur Crew Members.
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