Final month (April 2024), All the things Dinosaur reported upon some difficulties within the European Customs community. Issues with a software program improve had precipitated some parcels to be delayed. Workforce members recurrently monitor the progress of buyer deliveries. We do that as we will rapidly establish any points or delays within the supply community. We grew to become conscious of parcel delays as a result of difficulties in Eire and despatched out a media launch on the thirteenth April.
It was pressured that we want to be saved knowledgeable and we requested additional info from the Irish Tax and Customs authority and our companions in Eire SimplyVAT. Additional media releases had been despatched out on the 18th and the twenty fourth of April. These posts had been supposed to maintain our clients knowledgeable of developments. As well as, we set about emailing all these clients whose parcels had been held up.
We have now been knowledgeable that the issue has been resolved and parcels at the moment are transferring usually.
All the things Dinosaur apologises to all these clients who’ve been inconvenienced. We stress that this drawback had nothing to do with our programs and processes. Nonetheless, we do admire how irritating supply delays will be.
In the present day, now we have launched the next assertion as a part of our on-going steps to reassure clients.
All the things Dinosaur IOSS media launch (Could 2024).
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To contact a member of the All the things Dinosaur crew for additional info: Electronic mail All the things Dinosaur.
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