Sq. Enix has annoucned a brand new group buyer harassment coverage to guard its workers in opposition to harassment each on-line and in the actual world. It introduced this by way of a weblog submit in each Japanese and English, which you’ll learn right here.
On this submit, it acknowledges that whereas suggestions from gamers is essential, the acts of a sure subset of individuals far go this line and enterprise into hostile motion. It states these actions “not solely stop our workers and companions from partaking of their work with a way of safety but in addition causes disruptions to different prospects” and that it will not tolerate such actions.
To fight such actions, Sq. Enix has acknowledged it reserves the suitable to stop offering providers to people present in breach of those pointers, and in “egregious” circumstances, reserves the suitable to take authorized motion in opposition to these conducting such actions.
Examples of harassment Sq. Enix supplied on this coverage embody acts of violence or violent habits, defamation, trespassing, illegal restraint together with by way of telephone calls and on-line inquiries, discriminatory habits, and extra. Sq. Enix has additionally listed out examples of undue habits, which incorporates unreasonable adjustments or alternate of product or request for financial compensation, unreasonable response or request for apology, extreme requests for the supply of services and products, and the unreasonable and extreme calls for for punishment of workers.
This coverage, authentic written and printed in Japanese, applies to Sq. Enix workers the world over. It comes at a time the place such actions appear significantly frequent, particularly on social media. This has occurred to Sq. Enix workers earlier than, as final 12 months FF14 director Naoki Yoshida requested followers to stop assaults in opposition to the voice actress of Wuk Lamat in addition to the localization workforce.
It is a essential stance for Sq. Enix to take, and one that ought to present some peace of thoughts to these working at hte firm who concern such harassment coming their means. Tell us what you are feeling about this beneath, in addition to your ideas on the coverage – does it go far sufficient?